GROWING THE NEXT GENERATION AT EIS:
A STORY OF LEARNING, LEGACY, AND TEAMWORKAt EIS, we talk a lot about developing our people — but every so often, something happens that shows what that really looks like, beyond titles and job descriptions. One of those moments came from Chase Bancroft, who was recently promoted into his new role as an Aftermarket Account Specialist.
Chase has been with EIS for two years, and he’s someone who doesn’t just want to do his job, he wants to understand the work, the customers, and the process behind it. So when he earned his promotion, he approached it the right way: by getting out in the field and seeing the work up close.
To support his growth, Chase spent a week on the road visiting customers across the Northeastern and Mid-Atlantic region, which is the territory supported by Roger Bancroft, a seasoned sales rep who also happens to be Chase’s dad. And that’s what made the week especially meaningful. It wasn’t only travel or training; it was a chance for one generation to guide the next in a very real, very personal way.
Roger brings decades of practical knowledge, the kind that comes from years spent in shops and solving problems alongside customers. Chase brings curiosity, fresh perspective, and a genuine drive to learn.
Throughout the week, Chase watched shops tear down and rebuild motors, how our materials fit into those repairs, and what makes each customer unique. He also got to watch Roger in his element, navigating tough questions, earning trust, and showing how solid relationships really get built in this business.
Chase described the experience:
“I was fortunate enough to be able to travel and see shops firsthand. I learned how a shop goes through the process of repairing a motor and was able to see our products in use. I also gained insight into how each shop differentiates itself within the market. Beyond learning about the motor repair business, I also had the opportunity to observe how a seasoned sales representative addresses customer concerns and creates value throughout the meeting.”
This is how new talent grows. Side-by-side with someone who wants to teach them and wants to see them succeed. In this case, that “someone” just happened to be a father guiding his son through a field he’s spent a career mastering.
And Chase’s story isn’t the only one that reflects this. A similar thread runs through the journey of Ryan Schrimsher, who moved into an STAS role after the passing of his mother, Cindy Schrimsher. Cindy made a lasting impact on many of us through her warmth, her customer relationships, and the pride she brought to her work. Ryan’s continued growth at EIS reflects both who he is and the legacy she left behind.
These are real stories of how experience gets handed down, how people find their footing, and how growth happens in ways that matter. Sometimes it’s a week on the road. Sometimes it’s stepping into a role someone you loved once held. Sometimes it’s simply being willing to learn.
We’re proud of Chase, Roger, and Ryan — and grateful for the people across EIS who take the time to teach, guide, and support the next generation. These are the kinds of moments that quietly shape who EIS is.
